Have you seen our FAQs?
We endeavour to dispatch all orders within three working days. Complimentary shipping within Ireland is available on orders over €50 and international free shipping is available on orders of €100 or more with registered post An Post), delivery fees will be added according to the area of delivery, as described on our delivery page
Our orders are shipped from Ireland who is part of the European Union then:
Customers in the EU
- Customers with shipping addresses inside the EU will pay VAT at the point of purchase (this is included in all listed prices online).
- Customers with shipping addresses inside the EU will not be subject to import duties upon delivery of orders.
Customer outside the EU (Tax Free shopping)
- Customers with shipping addresses outside the EU will not pay VAT at the point of purchase online. All prices listed online are inclusive of VAT - this will automatically deduct at the checkout.
- Customers with shipping addresses outside of the EU may be liable for import taxes and duties. This is beyond Weir & Son's control and duties vary from one country to the next. We suggest you contact your local customs office as they can better advise on potential charges that may be incurred. You will not be charged Tax when shopping online with us
Opening Hours
Monday : 9:30am-6:00pm
Tuesday: 9:30am-6:00pm
Wednesday: 9:30am-6:00pm
Thursday: 9:30am-8:00pm
Friday: 9:30am-6:00pm
Saturday : 9:30am-6:00pm
Sunday 12:00am-6:00pm
By Email
Please email us at customer_support@mcdowells.ie and we will endeavour to resolve your query as soon as possible.
If your enquiry relates to an order or purchase, it may be helpful to include:
- Your full name
- Your Online Order Number or a photo of your in-store purchase receipt
- Any supporting documents, such as photos of a faulty product
Live Chat
Monday: 9:30am-6pm
Tuesday: 9:30am-6pm
Wednesday: 9:30am-6pm
Thursday: 9:30am-8pm
Friday: 9:30am-6pm
Saturday : No Agents
Sunday : No Agents
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